All Systems Operational
Routific API ? Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product ? Operational
90 days ago
99.99 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Driver Mobile App Operational
90 days ago
99.9 % uptime
Today
Beta Routific Operational
90 days ago
100.0 % uptime
Today
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Routific Scheduled Maintenance Apr 27, 2024 13:00-16:00 PDT
Routific will undergo scheduled maintenance on Saturday, April 27 for approximately three hours from 1:00 pm PDT to 4:00 pm PDT. During this time, we anticipate disruptions in email and SMS notifications sent from the Routific platform. All other systems should remain fully functional.

If you plan to use these services on April 27, we recommend doing so either before 1 pm PDT or after 4 pm PDT to minimize any potential impact on your operations.

This maintenance is necessary to update our databases, ensuring their security, uptime, and stability. We apologize in advance for any inconvenience this may cause. Once the maintenance is finished, we will send a follow-up message to confirm.

Dedicated engineers and members of our Customer Support team will be available if you need assistance or have any questions. As always, you may contact us at support@routific.com.

We appreciate your patience and understanding.

Posted on Apr 12, 2024 - 13:44 PDT
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Postmortem - Read details
Apr 23, 10:19 PDT
Resolved - SMS customer notifications are now being successfully delivered in both the U.S. and Canada. We will post more details on the cause of the outage and resolution soon. We understand how frustrating this experience has been for all. We thank you for your patience and understanding.
Apr 22, 14:42 PDT
Update - We are currently working with our SMS provider to restore SMS customer notifications. We understand this impacts your business, and we appreciate your patience while we actively work to find a solution. Please switch to email notifications for the time being, if possible. We will update this thread tomorrow with further developments.
Apr 21, 20:52 PDT
Investigating - SMS notifications to U.S. and Canadian customers are being blocked by our SMS provider. We are very sorry to have this impact your business! It is our top priority to resolve this. In the meantime, we advise you to please switch to email notifications if possible.
Apr 21, 15:41 PDT
Apr 21, 2024
Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.