Resolved -
This incident has been resolved.
Jun 12, 16:49 PDT
Monitoring -
Services are starting to improve and we are seeing processes back to normal operations.
We are continuing to monitor all systems closely for any further issues
Jun 12, 14:18 PDT
Update -
Our platform is still being impacted by an ongoing outage in Google Cloud Platform. We're observing continued signs that some GCP services remain down. We're actively monitoring their recovery efforts and will provide updates as more information becomes available.
Jun 12, 13:28 PDT
Update -
Our platform continues to experience issues due to a major outage reported by Google Cloud Platform. We're closely monitoring the situation and will share updates as more information becomes available.
Jun 12, 12:43 PDT
Update -
We’re still observing issues with our optimization service. Google Cloud Platform has reported a major outage. We're actively monitoring the situation and will provide updates as we learn more.
Jun 12, 12:10 PDT
Investigating -
One of our third party providers, Google Cloud Provider (GCP), is experiencing downtime and thus affecting some Routific services.
Log in via Google SSO is not working at the moment, as well as the ability to schedule and optimize a route on the old and new Routific.
There may be other services impacted. We are actively investigating and will post another update in 30 minutes time. Thank you for your patience.
Jun 12, 11:29 PDT