All Systems Operational

Routific API ? Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product ? Operational
90 days ago
100.0 % uptime
Today
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
New Routific Operational
90 days ago
99.91 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!
Oct 29, 16:10 PDT
Identified - Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.

Dispatchers will still be able to see driver status updates and track stop progress.

We’ll provide an update once the fix is live.

Oct 24, 13:37 PDT
Resolved - This incident has been resolved.
Oct 29, 14:26 PDT
Monitoring - We’ve identified and implemented a fix for the issue.
Delayed actions are being reprocessed, and we’re monitoring the situation closely.

Oct 29, 13:06 PDT
Update - We are still investigating the issue.
Scheduling, publishing, making changes to routes and orders and delivery of customer notifications are still being affected by this issue.
The next update will be in 30 minutes.

Oct 29, 12:44 PDT
Update - We are still investigating the scope of the outage.
Scheduling, publishing, making changes to routes and orders and delivery of customer notifications are still being affected by this issue.
The next update will be in 30 minutes.

Oct 29, 12:15 PDT
Update - One of our third-party providers is experiencing downtime and thus affecting some service in new Routific.
The next update will be in 30 minutes.

Oct 29, 11:46 PDT
Investigating - We are currently investigating an issue with the new Routific that is affecting Scheduling and Publishing, making changes to orders and routes and delivery of customer notifications.

We'll be posting an update in the next 30 minutes.

Oct 29, 11:18 PDT
Resolved - This incident has been resolved.
Oct 29, 13:12 PDT
Monitoring - We have identified the issue and implemented some changes to fix the problem. Routific is currently operational. We will continue to monitor closely to ensure full stability.
Oct 28, 16:49 PDT
Investigating - Users are not able to access Routific currently. We are investigating the issue.
Oct 28, 16:34 PDT
Oct 28, 2025
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.