Resolved -
All Routific systems are now working as expected.
Aug 6, 06:58 PDT
Monitoring -
Services are starting to improve and we are seeing processes come back to normal.
We are continuing to monitor all systems for any further issues.
Aug 5, 21:21 PDT
Update -
Our platform is still being impacted by an ongoing outage in Google Cloud Platform. We're actively monitoring their recovery efforts and will provide updates as more information becomes available.
Aug 5, 21:06 PDT
Update -
We are continuing to investigate this issue.
Aug 5, 20:29 PDT
Update -
Some users may be experiencing sporadic issues using the New and Old Routific.
We’re currently investigating the root cause, early signs suggest it may be related to our third party cloud service, but this is not yet confirmed.
We are actively looking into it, and we’ll share another update within 30 minutes.
Aug 5, 20:28 PDT
Investigating -
It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
Aug 5, 19:53 PDT