All Systems Operational
Uptime over the past 90 days. View historical uptime.
Routific API ? Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product ? Operational
90 days ago
100.0 % uptime
Today
Driver Mobile App Operational
90 days ago
99.68 % uptime
Today
New Routific Operational
90 days ago
100.0 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Driver dispatch partial outage
Postmortem - Read details
Nov 19, 12:12 PST
Resolved - This incident has been resolved.
Nov 18, 18:00 PST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Google Play Store app download
Resolved - Routific mobile apps are now fully accessible via the Google Play Store.

You can search for the Routific apps in the Play Store and download via the direct links we send out during the driver invite process.
Nov 8, 08:53 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 08:01 PST
Update - The ability to download Routific mobile apps from the Google Play Store has been partially restored. Direct download is now available via the email links sent out to your drivers when inviting them. The ability to search for the apps directly on the Google Play Store is still unavailable.

This issue does not impact users who already have our apps installed on their devices or who access the app via the email invite link.

The direct links are as follows:

Routific Driver (compatible with the old Routific)
https://play.google.com/store/apps/details?id=com.routific.driverapp&hl=en_CA

Routific (compatible with the new Routific)
https://play.google.com/store/apps/details?id=com.routific.mobile

We will provide another status update on Friday around 9 AM PST.
Nov 7, 21:11 PST
Update - Our Routific mobile apps have been submitted to the Google Play Store and they’re waiting to be reviewed by the Google Play Store team. Please note that this process may take longer than 24 hours.

This issue only affects users attempting to download our apps and does not impact users who already have our apps installed on their devices.

We will provide another status update on Friday around 9:00 AM PST.
Nov 7, 14:50 PST
Update - We are still actively working to restore the ability to download our app from the Google Play Store.
Nov 7, 11:09 PST
Identified - We are actively working to restore the ability to download our app from the Play Store. Please note that this issue only affects new downloads and does not impact users who currently have our application installed on their devices.
Nov 7, 10:03 PST
Nov 7, 2024
Nov 6, 2024

No incidents reported.

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