Resolved -
The system is stable, and all functionalities are operating as expected.
Jun 5, 08:48 PDT
Monitoring -
A fix has been implemented and live tracking is now functional on the new Routific. We are continuing to monitor the results.
Jun 4, 18:17 PDT
Identified -
We have identified the issue and are actively working to resolve it.
Jun 4, 16:36 PDT
Update -
We are still investigating the issue with live tracking on the new Routific platform. We have since confirmed that the Delivery Tracker is working as expected; only the Dispatcher view has been impacted.
Jun 4, 13:57 PDT
Investigating -
We are experiencing an issue with the live tracking feature on the new Routific platform. This may affect the driver status on the Delivery Tracker. We are investigating this issue and will give another update in the next hour.
Jun 4, 12:50 PDT