All Systems Operational

Uptime over the past 90 days. View historical uptime.
Routific API ? Operational
90 days ago
99.95 % uptime
Today
Routific SaaS product ? Operational
90 days ago
99.95 % uptime
Today
Driver Mobile App Operational
90 days ago
99.95 % uptime
Today
New Routific Operational
90 days ago
99.95 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
99.95 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Routific Scheduled Maintenance Apr 6, 2025 08:00-10:00 PDT

Update - Hi again! As a reminder, we will be running scheduled maintenance on Sunday, April 6th starting at 8 am PDT for about two hours. During this time, you may experience the following disruptions:
- Accessing the new Routific (beta.routific.com) in order to view or make any changes
- API requests to the new Routific platform at planning-service.beta.routific.com will fail with a 503 http status code
- Drivers may have trouble accessing the data on the Routific mobile app
- Your customers will not be able to access their delivery tracker links to track the progress of their delivery

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Mar 31, 2025 - 10:22 PDT
Scheduled - We're making some important database updates on Sunday, April 6th, starting around 8 am PDT and lasting approximately two hours. During this time, you will not be able to access Routific services, which includes:
- Access to the new Routific (beta.routific.com)
- API requests to the new Routific platform at planning-service.beta.routific.com will fail with a 503 http status code
- Drivers may have trouble accessing the new Routific mobile app
- Your customers will not be able to access their delivery tracker links to track the progress of their delivery

We’ve chosen the time slot which is historically the quietest on Routific, so we hope you experience little or no disruption.

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Mar 25, 2025 - 12:33 PDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Delayed optimization responses due to geocoding processing delay
Resolved - We experienced a delay in processing geocoding requests between 19:20 and 19:35 UTC on March 27th, which resulted in slower completion times for optimizations. As a result, users may have noticed delayed responses when fetching the `https://api.routific.com/jobs/:id` endpoint, as some optimizations took longer than expected to finalize.

The issue has been fully resolved, and all systems are now operating normally.
Mar 27, 18:37 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
We are currently experiencing an outage. Users are not able to optimize routes on beta.routific.com. Its our highest priority to get up and running again. We will send another update in 30 minutes
Resolved - All Routific’s systems are now working as expected.
Mar 21, 16:05 PDT
Monitoring - Optimizations are now working on beta.routific.com again.

For users that were experiencing errors trying to optimize, please re-attempt the optimization.

We are continuing to monitor the results.
Mar 21, 13:51 PDT
Identified - The issue has been identified and we are working on a fix for those experiencing errors on existing optimizations. We will provide another update in 30 minutes
Mar 21, 13:31 PDT
Update - The ability to optimize new routes on beta.routific.com has been restored. For those still experiencing errors on existing optimizations, please stay tuned
Mar 21, 12:58 PDT
Investigating - We are currently investigating this issue.
Mar 21, 12:22 PDT
Mar 20, 2025

No incidents reported.

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