All Systems Operational
Uptime over the past 90 days. View historical uptime.
Routific API ? Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product ? Operational
90 days ago
100.0 % uptime
Today
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
New Routific Operational
90 days ago
99.96 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 20, 2025

No incidents reported today.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Issue with Driver Assignment
Resolved - Timeframe: February 14, 2:35 p.m. PST – 3:10 p.m. PST

We experienced an issue during a New Routific platform that impacted the driver assignment to routes functionality. During the noted timeframe, users were unable to view the driver list after clicking the button "Assign to Driver".
Feb 14, 15:28 PST
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Routific (app.routific.com) password resets not sending
Resolved - This incident has been resolved.
Feb 11, 10:33 PST
Monitoring - We have determined the root cause, and have pushed a fix. Password resets should be working again for all users on app.routific.com. Thank you for your patience!
Feb 10, 13:31 PST
Update - We have determined the root cause, and have pushed a fix. Password resets should be working again for all users on app.routific.com. Thank you for your patience!
Feb 10, 13:30 PST
Investigating - We are investigating an issue where users on app.routific.com are not receiving the password reset emails. Password resets on the new Routific at beta.routific.com are unaffected. Please reach out to support@routific.com if you need to reset your password urgently.
Feb 10, 10:18 PST
Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025
Routific Scheduled Maintenance
Completed - Routific's scheduled maintenance is now complete. Thanks everyone!
Feb 8, 13:47 PST
Verifying - Hi! We're wrapping up our scheduled maintenance and our team is currently monitoring to ensure all systems are performing as expected. We'll update you shortly when everything is a wrap.
Feb 8, 13:18 PST
In progress - We have kicked off our scheduled maintenance work. We will send another update when we start wrapping things up, and when the maintenance is complete.
Feb 8, 11:59 PST
Update - Hello again! Maintenance will begin as scheduled in 60 minutes.
Feb 8, 11:00 PST
Update - Hi again! As a reminder, we will be running a scheduled maintenance on Saturday, Feb 8 starting at 12 p.m. PST for about two hours. During this time, you may experience the following disruptions:

- Delays in sending customer notifications
- Delays receiving emails about password resets and user invitations to the new Routific (beta.routific.com)
- You may not be able to view or edit customer notification settings and templates
- You may not be able to view or edit customer profiles
- Calls to Routific's product API at product-api.routific.com will be temporarily unavailable

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Feb 7, 08:53 PST
Scheduled - We're making some important database updates on Saturday, Feb 8, starting around 12 p.m. PST and lasting approximately two hours. During this time, you may experience intermittent disruptions to these services:

- Delays in sending customer notifications
- Delays receiving emails about password resets and user invitations to the new Routific (beta.routific.com)
- You may not be able to view or edit customer notification settings and templates
- You may not be able to view or edit customer profiles
- Calls to Routific's product API at product-api.routific.com will be temporarily unavailable

We’ve chosen the time slot which is historically the quietest on Routific, so we hope you experience little or no disruption.

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Jan 31, 12:31 PST
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

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