All Systems Operational

Uptime over the past 90 days. View historical uptime.
Routific API ? Operational
90 days ago
99.95 % uptime
Today
Routific SaaS product ? Operational
90 days ago
99.95 % uptime
Today
Driver Mobile App Operational
90 days ago
99.95 % uptime
Today
New Routific Operational
90 days ago
99.98 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
99.95 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 28, 2025

No incidents reported today.

Apr 27, 2025
Routific Scheduled Maintenance
Completed - Routific's scheduled maintenance is now complete. Thanks everyone!
Apr 27, 10:23 PDT
Verifying - Hi!
We're wrapping up our scheduled maintenance and our team is currently monitoring to ensure all systems are performing as expected. We'll update you shortly when everything is a wrap.
Apr 27, 08:58 PDT
In progress - We have kicked off our scheduled maintenance work.
We will send another update when we start wrapping things up, and when the maintenance is complete.
Apr 27, 08:00 PDT
Update - Hello again!
Maintenance will begin as scheduled in 60 minutes.
Apr 27, 07:00 PDT
Update - Hi again!

As a reminder, we will be running scheduled maintenance this Sunday, April 27 starting at 8 a.m. PDT for about two hours. During this time, you may experience the following disruptions:

- Accessing the new Routific (beta.routific.com) in order to view or make any changes
- API requests to the new Routific platform at planning-service.beta.routific.com will fail with a 503 http status code
- Drivers may have trouble accessing the data on the Routific mobile app
- Your customers will not be able to access their delivery tracker links to track the progress of their delivery

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Apr 25, 07:51 PDT
Update - Hi again!

As a reminder, we will be running scheduled maintenance on Sunday, April 27 starting at 8 a.m. PDT for about two hours. During this time, you may experience the following disruptions:
- Accessing the new Routific (beta.routific.com) in order to view or make any changes
- API requests to the new Routific platform at planning-service.beta.routific.com will fail with a 503 error
- Drivers may have trouble accessing the new Routific mobile app
- Your customers will not be able to access the Delivery Trackerto track the progress of their delivery

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Apr 21, 10:53 PDT
Scheduled - We're making some important database updates on Sunday, April 27, starting around 8 a.m. PDT and lasting approximately two hours. During this time, you will not be able to access Routific services, which includes:
- Access to the new Routific (beta.routific.com)
- API requests to the new Routific platform at planning-service.beta.routific.com will fail with a 503 error
- Drivers may have trouble accessing the new Routific mobile app
- Your customers will not be able to access the Delivery Tracker to track the progress of their delivery

We’ve chosen the time slot which is historically the quietest on Routific, so we hope you experience little or no disruption.

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Apr 16, 16:13 PDT
Apr 26, 2025

No incidents reported.

Apr 25, 2025
Some users may be unable to download CSV solutions on the new Routific.
Resolved - The incident has been resolved.
Apr 25, 16:21 PDT
Monitoring - CSV downloads on the new Routific are working again.
We are continuing to monitor the situation and will update again in 30 minutes.
Apr 25, 15:04 PDT
Investigating - Some users may be unable to download CSV solutions on the new Routific.
It’s our highest priority to get up and running again, and our engineers are working on it.
We will send another update in 30 minutes.
Apr 25, 14:32 PDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

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