Resolved -
The system is stable, and all functionalities are operating as expected.
May 19, 18:27 PDT
Monitoring -
We have confirmed that the issue has been resolved and systems are operating normally. We continue to monitor closely to ensure full stability.
During the incident, some users may have received duplicate notifications, while others may not have received certain notifications at all.
May 19, 17:01 PDT
Identified -
We have identified an issue that caused delays in our customer notifications, address lookup, and delivery tracking functionalities. The affected systems are now operating normally, and we are currently assessing the full impact to ensure ongoing stability.
Our team is closely monitoring the situation to ensure all services remain fully operational. We will provide further updates as more information becomes available.
May 19, 16:21 PDT