All Systems Operational

Uptime over the past 90 days. View historical uptime.
Routific API Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product Operational
90 days ago
99.99 % uptime
Today
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
New Routific Operational
90 days ago
99.99 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 20, 2026
Partial Outage – Dispatcher & Driver Actions
Resolved - The incident was resolved on Feb 19 at 16:17 PST. We're aware that there are a handful of routes with incorrect ETAs, where some stops are completed earlier than the route's start time, and will work with affected customers directly. If you require any assistance, please contact us via the Help button in app or by emailing support@routific.com
Feb 20, 08:05 PST
Monitoring - There is no indication of an ongoing issue, and we are continuing to monitor previously impacted routes to ensure full resolution.
Feb 19, 19:58 PST
Update - Driver actions are now functioning normally for routes that weren’t already underway when the issue occurred. We’re continuing to investigate the impact on routes that were already in progress and will provide another update when we know more.
Feb 19, 19:28 PST
Update - We are continuing to investigate this issue with driver actions. We will give another update in an hour.
Feb 19, 18:15 PST
Update - We have identified the problem and have released a fix for any dispatchers affected. All users should be able to view their routes now. Our team is still debugging the issue with the mobile app affecting driver actions. We will update again when we have more news.
Feb 19, 17:25 PST
Update - We are continuing to investigate this issue. We will give another update in an hour.
Feb 19, 17:11 PST
Investigating - Some users are currently experiencing difficulties viewing their routes and performing driver actions in Routific. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide an update shortly.
Feb 19, 16:37 PST
Feb 19, 2026
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Routific Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 08:39 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 7, 08:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 08:00 PST
Scheduled - We’re making some important database updates on Saturday, Feb 7, starting around 8 a.m. PST and lasting approximately 1 hour. During this time, you may experience intermittent disruptions to these services:

- Delays in sending customer notifications
- Delays receiving emails about password resets and user invitations to the new Routific (beta.routific.com)
- You may not be able to view or edit customer notification settings and templates
- You may not be able to view or edit customer profiles
- Calls to Routific’s product API at product-api.routific.com will be temporarily unavailable

We’ve chosen the time slot which is historically the quietest on Routific, so we hope you experience little or no disruption.

Please reach out to us via in-app chat or support@routific.com if you have any questions.
Feb 4, 15:54 PST
Feb 6, 2026

No incidents reported.

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