All Systems Operational
Routific API
Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product
Operational
90 days ago
99.96 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
Beta Routific Operational
90 days ago
99.36 % uptime
Today
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Resolved - This incident has been resolved.
Sep 28, 17:44 PDT
Identified - An issue in the latest version release of the Beta Mobile App has been identified (2.84.1).

We are working on a fix. In the meantime, if you have upgraded to this version and are unable to run the app, please uninstall and reinstall the app.

Sep 27, 16:55 PDT
Sep 27, 2023
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Postmortem - Read details
Sep 18, 14:39 PDT
Resolved - This incident has been resolved.
Sep 18, 07:55 PDT
Monitoring - The provider for our main site (www.routific.com) has restored service, and users who may not have been logged in can login again. FYI, the Routific Application was available throughout this period, and if you were previously logged in, you likely were not impacted. Likewise API users would not have been impacted. We will continue monitoring, and be exploring future mitigation strategies to avoid such interruptions. Thank you for your patience.
Sep 17, 08:52 PDT
Update - There is a fix being rolled out by our provider, but we have not seen it take affect yet. We are exploring alternatives to ensure the restoration of our main site and login, should the provider fix not work soon.
Sep 17, 07:28 PDT
Identified - The issue appears to be with the provider managing our main site (www.routific.com) and DNS, and we are working with them to restore service as soon as possible. One potential workaround is to visit our Engine / Developer Site: dev.routific.com, login as usual, and then browse to app.routific.com.
Sep 17, 06:53 PDT
Update - Actually, it appears that app.routific.com is accessible as well as the API. The issue is the main site is not accessible (www.routific.com), so if you are not logged in already, it is possible you may not be able to access the service.
Sep 17, 06:09 PDT
Investigating - We are investigating this urgent issue, which may be related to our domain.
Sep 17, 06:06 PDT
Sep 17, 2023
Sep 16, 2023

No incidents reported.