Resolved -
All Routific systems are now working as expected.
Jul 18, 11:57 PDT
Monitoring -
Our monitoring shows that the new Routific is available and stable for all users. We are continuing to monitor while working on a mitigation strategy. We will provide further updates as necessary.
Jul 18, 09:24 PDT
Update -
Some customers are still experiencing intermittent issues accessing the new Routific. We suspect the root cause is a disruption with our cloud provider, and we’re actively working on mitigation steps on our end. We’ll share another update within 30 minutes.
Jul 18, 09:00 PDT
Update -
We are continuing to investigate this issue.
Jul 18, 08:40 PDT
Investigating -
It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
Jul 18, 08:22 PDT