All Systems Operational
Uptime over the past 90 days. View historical uptime.
Routific API ? Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product ? Operational
90 days ago
100.0 % uptime
Today
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
New Routific Operational
90 days ago
100.0 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Routific Shopify Service Operational
90 days ago
100.0 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Routific Scheduled Maintenance Oct 29, 2024 09:00-12:00 PDT
Just a quick heads-up: we’re doing some scheduled maintenance on Tuesday, October 29, starting at 9 am PST, and it should wrap up in about 3 hours. Everything should keep running smoothly, but if you notice anything off or have any questions, feel free to reach out to us at support@routific.com.

Thanks for your understanding!
Posted on Oct 22, 2024 - 17:43 PDT
Past Incidents
Oct 23, 2024
AT&T blocking some SMS messages in the United States
Resolved - We are no longer experiencing failures to the AT&T network in the United States. After dispatching your project, drivers under this carrier will receive the SMS notification with the link to access their routes without any issues.
Oct 23, 09:03 PDT
Identified - We have identified an issue with AT&T in the United States that is preventing some drivers from receiving the SMS link with their route. We are investigating with our SMS provider and will update as soon as we know more.

If your driver hasn’t received a notification after you’ve dispatched a route, there is a workaround: Click “Copy Link” on the Dispatch screen and paste the link in an email or text message to send to your drivers. This link will open up the Routific web app on their phone, which can also be used to complete deliveries.
Oct 22, 16:22 PDT
Oct 22, 2024
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Routific Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 09:45 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 16, 09:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:59 PDT
Update - Reminder: Scheduled maintenance starts tomorrow, Wednesday, October 16th, at 9am PST and will last 3 hours. For any questions, contact support@routific.com.
Oct 15, 11:07 PDT
Scheduled - Just a quick heads-up: we’re doing some scheduled maintenance on Wednesday, October 16, starting at 9 am PST, and it should wrap up in about 3 hours. Everything should keep running smoothly, but if you notice anything off or have any questions, feel free to reach out to us at support@routific.com.

Thanks for your understanding!
Oct 7, 12:47 PDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Temporarily unable to access routific.com
Resolved - This incident has been resolved.
Oct 11, 22:18 PDT
Monitoring - The issue has been resolved. We will continue to monitor
Oct 11, 16:07 PDT
Investigating - Access to our homepage www.routific.com is temporarily blocked due to our third party provider having an outage.

Users attempting to access app.routific.com or beta.routific.com to manage their routes are unaffected.
Oct 11, 15:51 PDT
Temporarily unable to access our homepage routific.com
Resolved - This incident has been resolved.
Oct 11, 14:22 PDT
Monitoring - The issue has been resolved and we are continuing the monitor.
Oct 11, 14:02 PDT
Investigating - Access to our home page www.routific.com was temporarily blocked due to our third party provider having an outage.

Users attempting to access app.routific.com to manage their routes were unaffected.
Oct 11, 13:59 PDT
Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

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