All Systems Operational
Routific API ? Operational
Routific SaaS product ? Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021
Resolved - We are confident the reported issue has been resolved. If any issues arise please reach out to our support team for further assistance.
Jul 30, 14:11 PDT
Monitoring - A new build has been released to the App Store with a potential fix. We are monitoring this release to ensure users are no longer seeing the reported issue.
Jul 30, 10:37 PDT
Update - We are continuing to work on a fix for this issue.
Jul 30, 10:19 PDT
Update - We have tested the potential fix for the issue affecting drivers and are working to deploy a change to the Appstore ASAP. We will post another update when this deployment is successful.
Jul 29, 14:25 PDT
Identified - We believe we may have identified the cause of the issue for drivers, and are testing a potential fix.
Jul 29, 11:32 PDT
Investigating - We are currently investigating reports of an issue with regards to our native app not loading new routes for some drivers.
We suggest that your drivers delete and reinstall the Routific driver app or Use the “Copy Link” to send the link for the driver lite app in the meantime
Jul 29, 08:50 PDT
Jul 29, 2021
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - This incident has been resolved. We thank you for your patience and continuous support for Routific products.
Jul 26, 15:08 PDT
Monitoring - We finished implementing. We are closely monitoring the error rates for the time being.
Jul 26, 14:36 PDT
Identified - The issue has been identified and a fix is being deployed. We have observed reduced optimization degradation and are monitoring the situation closely.
Jul 26, 14:11 PDT
Update - We are continuing to investigate this issue.
Jul 26, 13:42 PDT
Investigating - Starting a 12:40pm PST we observed degraded route optimizations from our engine. One may expect worse routing output or errors. We are actively investigating the issue.
Jul 26, 13:41 PDT
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.