All Systems Operational
Uptime over the past 90 days. View historical uptime.
Routific API ? Operational
90 days ago
100.0 % uptime
Today
Routific SaaS product ? Operational
90 days ago
99.99 % uptime
Today
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
Twilio SMS Operational
Stripe API Operational
Mandrill US East Operational
RedisToGo API Operational
Driver Mobile App Operational
90 days ago
100.0 % uptime
Today
Beta Routific Operational
90 days ago
100.0 % uptime
Today
Routific Shopify Service Operational
90 days ago
99.71 % uptime
Today
Routific Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023
Routific Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 07:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 PDT
Update - We will be undergoing scheduled maintenance on March 12th, instead of March 4th, for approximate 4hrs between 6:00am - 10:00am PST.
Mar 2, 14:08 PST
Update - We will be undergoing scheduled maintenance during this time.
Mar 2, 12:56 PST
Scheduled - UPDATE: Routific will be undergoing scheduled maintenance on Saturday, March 12th, instead of March 4th, for approximately 4 hours between 6:00am-10:00am PST.

During this time, we anticipate service disruptions in making requests to our Platform API and/or accessing customer profiles within our app. All our other systems will be fully functional.

If you are planning to use the Platform API or customer profiles on March 12, please consider using it before 6 am PST or after 10am PST so that your delivery operations are not affected.

The maintenance involves updating our databases to ensure uptime and stability. We apologize for disruptions this may cause to your business. As soon as the maintenance work is complete, you will receive another message from us confirming this.

We will also have dedicated engineers and members of our Customer Support team standing by should you require assistance or have any questions. As always, you may reach us at support@routific.com.

Thank you for working with us! We appreciate your patience and understanding.
Feb 27, 11:45 PST
Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023
Customer Notifications Service Disruption
Resolved - We are aware of an outage on our notification service that delayed sending customer notifications (including driver delivery tracking links). Users were also unable to access data in their customer notification templates and configuration settings, and may have been prompted that a recipient’s mobile number was unable to be validated.

The incident occurred between 9:54am PST and service was fully restored at 10:20am PST.
Mar 8, 11:21 PST
Mar 7, 2023

No incidents reported.

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