A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2024 - 14:56 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 05, 2024 - 14:41 PDT
Investigating
We've identified an integration issue with an external tool responsible for sending email notifications. This is affecting account management and webhook failure email notifications. Consequently, users may not be receiving emails to activate accounts, update password or notifications about failed webhook calls.
Posted Aug 05, 2024 - 13:31 PDT
This incident affected: Routific SaaS product, Mandrill US East, and Routific Notifications.