Customer Profiles is unavailable

Incident Report for Routific

Resolved

This incident has been resolved.
Posted Nov 13, 2026 - 08:30 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2026 - 18:29 PST

Investigating

Customer Profiles is unavailable. We are investigating the issue.
Posted Nov 12, 2026 - 18:05 PST
This incident affected: Routific SaaS product and New Routific.