Driver App unstable

Incident Report for Routific

Resolved

We have been monitoring the behaviour of the Android Routific Driver app, and it appears to be working successfully (reminder, you may need to close and re-open). We are sorry for any inconvenience and will be sharing a report on this incident.
Posted Jan 06, 2021 - 16:44 PST

Monitoring

We have updated the Android Routific Driver app to fix the issue. Affected users may need to kill and reopen the app in order to get the updates.
We will continue to monitor the issue closely.
Posted Jan 06, 2021 - 09:31 PST

Identified

We have identified the issue and we are currently working on a fix.
Posted Jan 06, 2021 - 08:50 PST

Update

We are continuing to investigate this issue.
Posted Jan 06, 2021 - 08:35 PST

Investigating

We received reports of increased errors on the driver mobile app. We are currently investigating this issue.
Posted Jan 06, 2021 - 08:35 PST
This incident affected: Driver Mobile App.