SMS Dispatch Issue with Twilio

Incident Report for Routific

Resolved

This concern has been resolved with our SMS providers.

Posted Feb 26, 2021 - 13:49 PST

Monitoring

SMS notifications can be delivered. We'll continue to monitor this issue.

Posted Feb 26, 2021 - 08:44 PST

Investigating

We have had some reports of SMS notifications to drivers not getting received and are currently investigating this issue.

Posted Feb 26, 2021 - 06:06 PST

This incident affected: Twilio SMS.