Beta service orders cannot be added

Incident Report for Routific

Resolved

This incident has been resolved.
Posted Aug 09, 2023 - 05:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2023 - 09:23 PDT

Update

We have implemented a fix and we will continue monitoring.
Posted Aug 08, 2023 - 09:23 PDT

Identified

We have identified the issue and are currently trying to resolve it.
Posted Aug 08, 2023 - 09:19 PDT

Investigating

Currently, on the Routific beta service, orders cannot be added and order addresses cannot be edited due to the address suggestion not showing up. We are currently investigating this issue.
Posted Aug 08, 2023 - 08:51 PDT
This incident affected: New Routific.