Delayed optimization responses due to geocoding processing delay

Incident Report for Routific

Resolved

We experienced a delay in processing geocoding requests between 19:20 and 19:35 UTC on March 27th, which resulted in slower completion times for optimizations. As a result, users may have noticed delayed responses when fetching the `https://api.routific.com/jobs/:id` endpoint, as some optimizations took longer than expected to finalize.

The issue has been fully resolved, and all systems are now operating normally.
Posted Mar 27, 2025 - 18:37 PDT
This incident affected: Routific API and Routific SaaS product.