Customer Notifications Service Disruption
Incident Report for Routific
Resolved
We are aware of an outage on our notification service that delayed sending customer notifications (including driver delivery tracking links). Users were also unable to access data in their customer notification templates and configuration settings, and may have been prompted that a recipient’s mobile number was unable to be validated.

The incident occurred between 9:54am PST and service was fully restored at 10:20am PST.
Posted Mar 08, 2023 - 11:21 PST
This incident affected: Routific Notifications.