Issue with Dispatching routes to Drivers in United States

Incident Report for Routific

Resolved

This incident has been resolved.
Posted Nov 05, 2022 - 05:59 PDT

Update

We are continuing to monitor for any further issues.
Posted Nov 04, 2022 - 15:54 PDT

Monitoring

On Friday November 4th, we noticed issues with SMS messages not being delivered to drivers in United States. We had identified the root cause to be associated with our SMS service provider and have immediately taken steps to remediate the problem.

A fix is in place and we are actively monitoring the situation.
Posted Nov 04, 2022 - 15:54 PDT