We’ve identified and implemented a fix for the issue. Delayed actions are being reprocessed, and we’re monitoring the situation closely.
Posted Oct 29, 2025 - 13:06 PDT
Update
We are still investigating the issue. Scheduling, publishing, making changes to routes and orders and delivery of customer notifications are still being affected by this issue. The next update will be in 30 minutes.
Posted Oct 29, 2025 - 12:44 PDT
Update
We are still investigating the scope of the outage. Scheduling, publishing, making changes to routes and orders and delivery of customer notifications are still being affected by this issue. The next update will be in 30 minutes.
Posted Oct 29, 2025 - 12:15 PDT
Update
One of our third-party providers is experiencing downtime and thus affecting some service in new Routific. The next update will be in 30 minutes.
Posted Oct 29, 2025 - 11:46 PDT
Investigating
We are currently investigating an issue with the new Routific that is affecting Scheduling and Publishing, making changes to orders and routes and delivery of customer notifications.
We'll be posting an update in the next 30 minutes.
Posted Oct 29, 2025 - 11:18 PDT
This incident affected: New Routific and Routific Notifications.