On September 8, part of Routific was unavailable between 10:59 a.m. - 11:26 a.m. Pacific Time. The cause has been identified and our systems are now stable.
We apologize for all the stress that we've caused you, as we fully appreciate how important Routific's availability is to our customers.
An attempt to improve our deployment process had a misconfiguration, which caused Routific to not deploy properly.
What are we doing about it?
We are committed to improving the reliability and stability of our systems. We will continue to exercise greater care when trying to make improvements to our systems and ensure that it does not affect the day-to-day of our customers.