This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!
Posted Oct 29, 2025 - 16:10 PDT
Identified
Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.
Dispatchers will still be able to see driver status updates and track stop progress.
We’ll provide an update once the fix is live.
Posted Oct 24, 2025 - 13:37 PDT
This incident affected: Routific SaaS product and Driver Mobile App.