Driver location not available

Incident Report for Routific

Resolved

This incident has been resolved.
Posted Jun 09, 2025 - 09:38 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 09, 2025 - 06:51 PDT

Update

We've identified an issue with the service responsible for capturing real-time driver locations. Our team is working on a fix.
Posted Jun 09, 2025 - 06:23 PDT

Identified

We are currently investigating an issue that is affecting the ability to track your drivers’ location in both the Dispatcher view and the Delivery Tracker. We will send another update within the hour.
Posted Jun 09, 2025 - 05:14 PDT
This incident affected: Routific SaaS product.